::Johareez Wholesale:: Freequently Asked Questions

	What is the minimum order?
	There is no obligation on minimum number of pieces. The item total should be equal to or more than Rs 10,000. However, if you find it big, you can contact us for a smaller sample order. Yes, that too is possible.
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	What is the shipment time?
	We ship the orders within ten business days. However, in all probabilities, it gets shipped earlier.
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	Which courier is used for shipments?
	The orders are shipped via FedEx, UPS and India Post.
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	What are the shipping charges?
	The shipping charges are flat Rs 2500 for one complete order.
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	Do you do the insurance of shipments?
	Yes, the shipments are insured and there is no additional charge for this.
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	Will I be informed about the status of my order and its shipment date?
	We keep you informed about the status of your order. Once it is shipped, you will be updated with the tracking details.
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	How to see the wholesale prices?
	To see the wholesale prices, you will require registering. After that you can log in and see the wholesale prices.
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	How long does it take for account activation?
	We activate the account within 24 hours and will confirm you by an email on your registered email id.
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	How to change the currency?
	We use Indian Rupees (INR or Rs.). You can change the prices into EURO or USD, by changing the default currency to EURO or USD. There is an option on the top-right of the page to the change the currency.
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	How can I make the payment for my order?
	You can make the payment online via Paypal and by credit card, on our secure payment gateway. You can also transfer the amount via Western Union and Wire Transfer.
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	What about the privacy of my information?
	Your privacy is very important to us. Johareez.com is fully committed to protecting your right to privacy within our on-line auction community. The release of any members' personal information for reasons other than those specifically connected with Johareez.com is prohibited. We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website, except in the My Account which is only accessible by you with your password. Johareez.com does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes. Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you.
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	Do you use natural gemstones and genuine diamonds in all your items?
	Yes, we use natural gemstones and genuine diamonds in all our items.
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	Do the silver pendants come along with the chain shown in the image?
	Yes, all the silver pendants come along with the chain shown in the image.
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	How to order an item in a different stone?
	If you want to order an item in a different stone, you can mail us on support@johareezwholesale.com.
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	What ring size will I be getting?
	The default ring size is India#14 (USA#7, UK#O). If you want to order in different size, you will be required to mail us for it.
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	Can I get silver items in gold plating?
	Yes, you can get all the silver items in gold plating. You will be required to mail us for it.
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	Does Sterling Silver contain Nickel?
	No. There is no Nickel in Sterling Silver.
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	Are all the silver items rhodium polished?
	Yes, all the silver items are rhodium polished.
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