www.johareezwholesale.com

  • Customer Support (+91) 9829454410
  • Free Shipping* On Orders above US $3000.

FAQ

User FAQ's
   What is the minimum order?
   What is the shipment time?
   Which courier is used for shipments?
   What are the shipping charges?
   Do you do the insurance of shipments?
   Will I be informed about the status of my order and its shipment date?
   How to change the currency?
   How can I make the payment for my order?


Item FAQ's
   Do you use natural gemstones and genuine diamonds in all your items?
   Do the silver pendants come along with the chain shown in the image?
   How to order an item in a different stone?
   What ring size will I be getting?
   Can I get silver items in gold plating?
   Does Sterling Silver contain Nickel?
   Are all the silver items rhodium polished?


New User FAQ's
   What about the privacy of my information?


What is the minimum order?
We do not have any Minimum Order Quantity. You can order as per your convenience and needs.
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What is the shipment time?
We ships in-stock items within 2-3 business day.
If you order any items that are not available in-stock, it will be manufacture on backorder and manufacturing process would take 4 weeks.
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Which courier is used for shipments?
The orders are shipped via FedEx, UPS and EMS.
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What are the shipping charges?
The shipping charges are $65 for an order of up to $3000. Above $3000 the shipping is free of cost.
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Do you do the insurance of shipments?
Yes, the shipments are insured and there is no additional charge for this.
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Will I be informed about the status of my order and its shipment date?
Once your parcel will ship from here, we will email you a tracking number. So that you can track it on their way.
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How to see the wholesale prices?
You need to register on our website. Once you have successfully registered, you can then Log in and see our wholesale prices.
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How long does it take for account activation?
As soon as you complete the registration process, we will send an activation email to the email you provided while registering. You can activate your account by clicking on the link provided in that email.
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How to change the currency?
There is an option on the top-right of the wepage to the change the currency.  
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How can I make the payment for my order?
Payment can be made through any of following methods:
Debit card\Credit Card (VISA & Master)
Paypal
Wire Transfer
Western Union
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What about the privacy of my information?
Johareezwholesale.com is fully committed to protecting your right to privacy within our online auction community.We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website, except in the My Account which is only accessible by you with your password. We do not sell, rent or release registered user information to any third party.Feel free to contact us if you have any concerns or questions about privacy issues that may affect you.
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Do you use natural gemstones and genuine diamonds in all your items?
We use genuine gemstones and diamonds in all our products unless specified otherwise.
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Do the silver pendants come along with the chain shown in the image?
Yes, all the silver pendants come along with the chain as shown in the image.
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How to order an item in a different stone?
If you want to order an item in a different stone, you can mail us at support@johareezwholesale.com.
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What ring size will I be getting?
The default ring size is India#14 (USA#7, UK#O). If you want to order a different size, you just need to inform us through email.
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Can I get silver items in gold plating?
Yes, you can get the items gold plated by incurring some additional charges. You just need to inform us about the same through mail.
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Does Sterling Silver contain Nickel?
No. There is no Nickel in Sterling Silver.
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Are all the silver items rhodium polished?
Yes, all the silver items are rhodium polished unless specified otherwise.
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